Step 1 — You Send the Design
Through the contact page, send whatever you have: a layered PSD, a flattened JPG preview, a design-tool share link, or a folder of pages. Include the basics — how many unique layouts, static HTML or WordPress, any deadline — and anything unusual we should know about, like animations or third-party integrations. You do not need to have everything finalized; we quote from previews all the time and confirm against final files later.
Step 2 — Fixed Quote Within One Business Day
We review the design and reply with a fixed price, a delivery date, and any clarifying questions. The quote itemizes what is included so there is no ambiguity about scope. If something in the design will be disproportionately expensive to build — it happens, usually with complex animation or unusual typography behavior — we flag it and offer a cheaper alternative before you commit, not after.
Step 3 — File Review and Kickoff
Once you approve the quote, we do a structured pass through the final design files: fonts identified and licensing confirmed, image assets located, interactive states found or queried, breakpoint behavior agreed. This thirty-minute discipline prevents ninety percent of mid-project questions. If states are missing — hover styles, error states, mobile navigation — we propose them for your sign-off rather than inventing them silently.
Step 4 — The Build
A front-end developer hand-codes the project: semantic HTML first, then layout CSS mobile-first, then behavior. For WordPress projects the approved static build is templated into a theme as a second stage. You can request a work-in-progress link at any point — most clients check in once around the midpoint. We never disappear into a black box.
Step 5 — Internal QA
Before you see anything called 'done', the build passes our checklist: pixel-overlay comparison against the design, W3C validation, cross-browser testing on Chrome, Firefox, Safari and Edge, real-device mobile testing, keyboard navigation, images-disabled and JavaScript-disabled sanity checks, and a performance pass against the Core Web Vitals thresholds documented on web.dev. The checklist is the same for a one-page build as for a forty-template theme.
Step 6 — Your Review and Delivery
You receive a staging link and click through everything. Accuracy fixes — anywhere the build deviates from the approved design — are free and always will be. Change requests beyond the approved design are quoted separately and honestly labeled as such; clients tell us this distinction alone is why they keep coming back. After approval you receive the complete, organized source package, and the staging link stays live for thirty days as a reference.
How We Communicate During a Build
One named developer, one thread, no ticket portal. You get a short progress note at the milestones that matter — kickoff complete, midpoint staging link, QA passed — and an honest immediate flag if anything threatens the date. We work async by default because our clients span time zones, but we are happy to jump on a call when a question is faster spoken than written. What you will never get is silence followed by a surprise.
What We Need from You
Projects move fastest when design files arrive organized — named layers, included fonts, real content where possible. We wrote a practical guide on this: how to prepare your PSD for conversion. Five minutes of preparation on your side routinely saves a day of back-and-forth.
Ready When You Are
The process starts with one message. Send your design, get a fixed quote tomorrow, and know your delivery date before you spend a cent. Questions first? The FAQ covers the common ones.